Delivering Amazing Health with Love to Every Dog ™
1. What's the correct dosage for my dog?
The number of tablets to give your dog each day depends on both their weight and their individual health condition. Here are the general guidelines for most products:
To start, give your dog no more than ONE tablet daily with meals for the first 2-3 days (1/2 tablet if your dog is really little or has a sensitive stomach.) This will allow him or her to adjust gradually to this change in diet.
Then, after the few days we suggest gradually increasing the dosage each day by one tablet until you reach the recommended dose by dog weight:
Under 25 lbs = 1 tablet per day (or 1/2 tablet per day for really small dogs)
25-50 lbs = 2 tablets per day
50-75 lbs = 3 tablets per day
75+ lbs = 4 tablets per day (or more for really large breeds)
However... each dog is an individual with a different health situation, and so you may need to adjust the dosage (giving more or fewer tablets per day) for your dog.
The idea is give your dog just enough each day to create a positive response. A 100 lb dog may respond great to one tablet per day, while a 25 lb dog may need four per day to help their conditions.
Then if you feel it's needed for your dog's weight or condition (eg: digestive problems, or joint stiffness), then you can start to increase the dosage by one per day until you reach up to four per day (larger dogs may require a larger dose.)
In any case please do not to worry... we formulated this product to be totally safe for dogs of all sizes, even at the higher recommended dosage. If you have any further questions about how much to give your dog, or if you want advice on giving a larger dose than four per day, please let us know!
2. How do you ship / Where do you ship?
We ship within the USA (including Alaska and Hawaii) via UPS or USPS, whichever is faster for the destination. Orders with free shipping usually ship within 2-3 business days. Next-Day shipping is also available.
3. What's your return policy?
We will refund you in full if there's some issue and you let us know about it within 30 days of your order. We ask that you do NOT return the bottle, because open bottles cannot be resold. Simply discard or give to someone else whose dog might benefit.
4. What is the shelf life?
Generally 2 years from the date it was manufactured. The bottom (underside) of the bottle shows a date and is clearly marked with either the manufacturing date or the "best buy" date.
If you ever receive an expired bottle, contact us for a free replacement.
5. What are the ingredients?
The ingredients are shown on our website on each product's page. They also appear on the bottle itself.
6. Where are the ingredients sourced?
Your pet's health matters to you, and to us. All of our products are made in the USA, and most ingredients are sourced from the USA. Some ingredients are sourced from safe and sustainable locations outside the USA when they must be. For example, our fish oil comes from pollack which comes from the North Atlantic Ocean near Iceland. Our turmeric comes from South Asia. All ingredients are tested for purity and potency before we use them, and if something fails our tests, we send it back. All finished products are manufactured in small batches in our GMP organic certified facility, and 3rd-party-tested for safety, potency, and to ensure there are no contaminants.
7. Where is this product manufactured?
All of our products are produced in our GMP organic-certified facility in Florida, and each batch is always tested for safety, potency, and to ensure no mercury or other contaminants. From there, we ship our products to warehouses all over the USA where they are kept in climate-controlled storage until you order them. Our corporate headquarters are in Long Beach, California.
8. How long will it take to receive my order?
Generally less than a week, unless you've selected Next Day shipping. Tracking information will be available on our website once your order ships.
9. Should I give this product with food?
You can give it whenever is convenient, but the product will be better absorbed when given with meals.
10. Should I give the daily dose all at once, or spread throughout the day?
Either way. But if your dog gets multiple tablets each day, it will be better absorbed when given throughout the day.
11. Do you have a monthly subscription?
Yes stay tuned, we are working on it!
12. Help! I received an open bottle or it's missing a seal. What do I do?
Contact us immediately and we'll send you a free replacement. Discard any opened bottles. Do not return open bottles as they cannot be resold.
13. Help! My dog started vomiting or having diarrhea... what do I do?
In nearly all cases we've encountered, this is due to incorrect dosage. In some rare cases, vomiting may be due to an allergy to one of the ingredients. Follow the procedure given below.
With any change in diet, you always need to make very gradual changes. This is especially true with animals with sensitive digestion. Even the best medicine will not be tolerated by the system if introduced in too large amounts in the beginning.
If your dog has started vomiting, do the following:
1. Stop giving the product for 1-2 days to "reset" your dog's system.
2. Then, break ONE tablet in half, crush it, and mix it very well into the animal's food. You will need to give him something more substantial to mix it with, and it's best if you mix with something he will like eating. Soft food is advised, but don't give him too much quantity of food. Do this for 2-3 days, to make sure it is well-tolerated before increasing the dosage.
This is especially important for animals with history of sensitive stomach. We need to allow time to heal from any past conditions and to adjust to gradual changes.
Over time, as you're able to increase the dosage, the benefits should be there.
If for some reason your dog cannot take the product, contact us for a full refund.
14. Help! My dog won't eat it. What do I do?
While most dogs gobble them down, for a select few it works best to wrap the tablet in something they like eating (eg: roast beef), or crush the tablet and mix with their food. You can get a pill crusher at most drug stores, which makes this very fast and easy. Please try these suggestions. If your dog still won't take it, let us know and we'll issue you a full refund (no need to return the bottle.)
15. Help! I haven't noticed any difference yet. What do I do?
For most dogs the #1 most important thing to seeing positive results is making sure the animal is receiving the proper dosage. Please see our dosage recommendations above.
16. Help! My dog ate the whole bottle, what do I do?
No worries, our products are non-toxic. The worst to expect is the animal will either vomit it up or have loose stools for a day or two. Nobody wants either thing to happen, so it's important to keep the bottle closed tightly in a safe place to protect your pet.
18. Help! The tablets are too hard for my dog. What do I do?
Our tablets are crunchy chews. These tend to stay fresh longer than soft chews (which contain lots of moisture) and ours require far fewer preservatives... which is better for your dog. It helps with cleaning their teeth as well. Plus we have found that most dogs love to crunch on them!
If they are too hard for your dog, you can crush the tablet and mix with food. This can be done most easily using an inexpensive pill crusher, which can be found at any pharmacy.
But if your dog still won't take it, contact us immediately for a full refund (no need to return the bottle.)
17. Help! My dog ate the moisture absorption packet in the bottle, what do I do?
No worries, this packet is non-toxic. Vomiting it up or loose stool is generally the worst of it.
19. Help! Order not received. What do I do?
Contact us immediately so that we can send you a free replacement.
Cancer fighter for the win!
I’m a full believer in this stuff. A little over a year ago, my dog was diagnosed with terminal lung cancer. The vet said she’d probably only live a few months. I did some research and discovered that tumeric is helpful with slowing down cancer. I immediately ordered these. She’s had no problem taking them (with peanut butter). It’s been 14 months since her diagnosis and she’s still jumping around, eating, and barking orders at me. Her cancer has started spread, but it has taken a lot longer than her original prognosis and I believe it’s thanks to these supplements!
- Ginger Autumn
Our Senior GSP LOVES these chews!!
Our German Short Haired Pointer, who will be 15 in August, loves these chews! We actually call them "treats"... he likes them so much he comes running to get them! He's still an "old man" but thanks to these chews... he's still out fetching his beloved frisbee every day.
- Vic Holst
★ ★ ★ ★ ★
So glad I decided to buy!
My ol' gal is actually doing much better! Before I started giving her your product, she would struggle & hesitate before jumping up/down from my bed. She would also limp a bit. I've had her on glucosamine & fish oil, but she started the hesitation...until I decided to purchase the tumeric. I'd say within the first 4 days, you could see an improvement! No limping or hesitation at all! She crackles & pops, but don't we all? :) Seeing her improvement since starting the tumeric, I will definitely keep her on it & keep purchasing it. I am a very happy & relieved momma!
- Beth Sauer
★ ★ ★ ★ ★
Thank Goodness For this treat for my doggy!
Our Doggy loves this taste really good he just gobbles it down, since we started this he is back to himself again. He is not hurting anymore and he get get on his favorite couch on the porch again.
- Deborah Ennis